Help Center/For directors
Help for directors & staff
Running a center on RoundUp — setup, staff accounts, the daily rhythm, and the reports a licensor asks for.
Sign-in & single sign-on
Connect JumpCloud
SAML single sign-on plus SCIM provisioning, so staff accounts follow your directory.
SCIM provisioning reference
Endpoints, authentication, supported attributes, and what deactivation does.
Connect Okta
Let staff sign in with your center's Okta org.
Connect Auth0
Sign-in through an Auth0 tenant your center already runs.
Connect Rippling
Sign-in and staff provisioning from your Rippling HR account.
What happens when someone leaves
How deactivation revokes access to rosters, family contacts and billing.
Getting started
Set up your center
Center profile, address, hours, and the first classroom.
Create classrooms
Rooms, age ranges, and how children move between them during the day.
Enroll a child
Family record, guardians, authorized pickups, and enrollment status.
Invite families to the app
Send invitations and see who has accepted.
Staff
Add a staff memberInvite a teacher, assign a room, and set what they can see.
Roles and permissionsWho can view family contacts, billing, and incident records.
Document expirations
Immunizations, food handler cards, and background checks.
Time clock
Clocking in and out, and the geofence.
Daily operations
Attendance and check-inTeacher and kiosk sign-in, signatures, and authorized pickup checks.
RatiosLive staff-to-child ratios and what the app does when a room goes out of ratio.
Incidents and accidents
Filing a report, required fields, signatures, and the audit trail.
Medication
Authorizations, administration records, and exports.
Money & reporting
Tuition and billingRates, ad-hoc charges, late fees, and payment runs.
Subsidy and ERDC
Handling subsidized families and producing the attendance export.
Licensing reports
Ratio history, attendance records, and what to hand a licensor.
No director guides match that search. Email us and we'll help directly.
Need a hand?
Directors get a real person. Tell us your center name and what you're trying to do.
Email support@roundupece.com